Insurance Fundamentals
A structured introduction to how insurance works in Australia, covering the main product types and key terminology.
4 modules
Beginner
Education Portal
Free courses, webinars, guides and videos to help you understand insurance and make confident decisions.
9+
Learning resources
4
Content formats
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12
Insurers covered
Learn at your own pace
Courses, guides & webinars
Work through structured courses or dip into quick guides and recorded webinars — whatever suits how you like to learn.
Reading a PDS with Confidence
A practical walkthrough of every section of a Product Disclosure Statement and what to look for.
15 min read
Beginner
Understanding Income Protection
A recorded webinar explaining waiting periods, benefit periods and agreed vs indemnity value.
45 min
Intermediate
Life, TPD & Trauma Compared
A short explainer video comparing the three main lump-sum protection products.
12 min
Beginner
Claims Process Masterclass
Everything you need to lodge a claim smoothly, from notification to assessment and review.
3 modules
Intermediate
Health Cover & the Rebate
How private health tiers, waiting periods and the government rebate fit together.
10 min read
Beginner
Insurance Inside Superannuation
A deep dive into default cover, opting in and out, and the impact on your retirement balance.
50 min
Intermediate
Comparing Insurers Like a Pro
Move beyond price to compare definitions, claims records and exclusions across insurers.
2 modules
Advanced
Glossary of Insurance Terms
A plain-English glossary of the most common insurance terms you'll encounter.
Reference
All levels
Prefer to read the source documents?
Head to our document library to download the PDS and claim forms referenced across these resources.